What does a custom CRM solution look like?

UPDATED with the Grants Manager solution accelerator…

There are many examples that I will be blogging about.  Here is one that uses both Dynamics CRM 2011 Online and Windows Azure or Dynamics CRM 2011 and Windows Server on-prem.


Microsoft 311 Accelerator for Dynamics CRM 2011

Microsoft 311 Service Center accelerator is an integrated citizen services framework that helps to streamline the processes in a citizen service center. It provides a framework to service citizen requests, provide information, manage back office processing, and utilize resources efficiently. The 311 Service Center accelerator is built on the fully integrated Microsoft Dynamics CRM 2011 and Windows Azure platforms, providing both on-premises and online delivery models.

The second link in this post has a video overview of the accelerator.  You can download the solution, including source code from the CodePlex link.

Another one to look at is:


Grants Manager is a solution accelerator designed to help
government organizations and educational institutions to quickly deploy a grant
management system and customize it to their needs. Each deployment will require
tailoring to the specific needs of the organization.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s