The CRM Field Guide is an essential guide to Microsoft Dynamics CRM that everyone should have on their bookshelf. This book offers you details not only on CRM fundamentals and extensibility points but also the tried and true best practices and strategies of the combined experience of some of the most recognizable global experts in the CRM industry. The field guide contains insights from many CRM MVP contributors and is intended to be a book you pick up over and over again as you use CRM.
This book was announced at eXtremeCRM. While I haven’t read it yet myself, it appears to be a resource many of us have been hoping would come about. Julie Yack has a blog post explaining the genesis of the book:
I just bought the electronic copy. I’m looking forward to reading it.